Industries

Mayo Clinic’s Return-to-Work Accommodations Model

The Recovery and Claims Services-Return to Work (RTW) Section at the Mayo Clinic developed an electronic accommodation request form for employee access.  They also provide online resources and Mayo’s ergonomist and accommodation experts for onsite worksite evaluations. RTW has established relationships with external agencies i.e., State Services for the [...]

Mastercard Implements Ergonomics Training, Reasonable Accommodation Supports and Sensory Quiet Rooms in Global Office Design Standards

At Mastercard, they have taken a multi-pronged approach to supports and access for their employees with disabilities. First, Ergopoint, a 30-minute ergonomic training and assessment video, is available to workers globally. Standard requests, such as sit to stand desks, footrests, etc., are routed directly to the on-site facility lead [...]

Indeed’s Global Service Provider Network Supports Employees in Over 30 Cities

As part of Indeed's global accommodations process, they identified and pre-submitted vendor agreements with their financial team in all 30+ global cities where physical offices existed for commonly requested accommodation services such as sign language interpretation and Braille printing, in order to expedite fulfilling incoming requests for support. Indeed [...]

Hewlett Packard Enterprise’s Global Accommodation Request Intake Process

HPE Able's work to simplify and improve processes led the team to establish a global intake process for accommodation requests. These accommodation requests are managed by a trained team of individuals taking into consideration employee experience, and the best use of assistive tools and technologies.

Florida Blue’s Centralized Accommodations Fund

Accommodation information is used to track impacts to individuals when business decisions are being made to certain areas to evaluate impacts and mitigate risks, conflicts, and provide support to improve employee satisfaction. In the last year, Accommodation information allowed the company to create a business case for all entrance [...]

Fidelity’s Centralized Accommodation Team Provides Support and Solutions

Fidelity has a centralized Leave of Absence and Accommodation Team.  Candidates and Associates call an 800# or send an email and are assigned to Sr. Accommodation Specialists whose primary responsibility is to engage in the interactive dialogue process to find accommodation solutions. This team also connects with Enable, the [...]

EY’s Multidimensional Approach Brings Together Resources to Meet Employee Requirements

EYs two full time accommodation specialists respond to all US disability accommodation requests. They work closely with EYs Global Assistive Technology Leader, who consults on equipment for individuals and across their workforce, providing training and troubleshooting and collaborating with procurement on purchasing services. Ergonomic requests are addressed by the [...]

EY’s Medical Accommodation Specialist

EY’s medical accommodation specialist fields all US disabilities accommodations requests. Ergonomic requests are addressed by their trained and certified ergonomics team, who conduct individual ergonomic assessments and make recommendations on equipment and work style changes to help people work more comfortably and healthfully. EY has 28 certified ergonomic assessors [...]

Centene’s Centralized Accommodations Team: Supporting Disability Inclusion through World-Class Service

In May 2019, Centene hired an ADA accommodations SME to build and lead a centralized accommodation operation to transition its reasonable accommodation process from 130+ field HR generalists to a team of ADA experts to provide a better end-user experience for both employees and managers. This HR ADA Team [...]

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