Table of Contents

• Introduction
  • Quick Reference for Common Questions
  • Who is this Toolkit For?
  • How to Use this Toolkit
  • A Note on Language
  • We Value Your Feedback
• Get Started Part One: Policies
  • Develop an Accessible Procurement Policy for Workplace Tools
    • Why Policy Matters and How it Fits in with a Broader Accessibility Program
    • What Technology Should the Accessible Procurement Policy Apply To?
    • Recommended Elements of an Employee/Applicant Accessible Procurement Policy
    • Policy Exceptions
  • Update Standard Procurement Documents to Reflect Accessibility Commitment
• Getting Started Part Two: Tech Inventory
  • Conduct an Inventory of Third-Party Digital Workforce Tools
    • Collect Data
    • Categorize and Prioritize Digital Tools for Accessibility Remediation / Attention
• Getting Started Part Three: Understand Why Accessibility Matters
  • Involve Disability Employee Resource Groups in Technology Procurement Efforts
  • Understand Accessibility Needs from the User Perspective
• Build a Culture of Accessibility to Support Accessible Procurement
  • Educate and Communicate across Roles and Teams
  • Give Employees Learnings They Need
  • Support Champions and Become Part of the Local and Global Accessibility Community
  • Make Vendor Relations Part of Your Accessibility Culture
• Before You Buy: Define Requirements
  • Define Accessibility Legal Requirements and Standards
    • Laws and Regulations Impacting Accessibility
    • Standards Impacting Accessibility
  • Define Accessibility Requirements in Terms of People
• Before You Buy: Investigate Accessibility
  • Ask Questions … And More Questions About Product Accessibility and Vendor Commitment
    • Find Out Exactly What Features and Functions are or are not Accessible
    • Gather Information about Accessibility Testing and Verification
    • Follow-up When Technology is Not Fully Accessible
    • Explore Potential Suppliers’ Internal Accessibility Commitment
    • Schedule an Accessibility Demonstration
• Before You Buy: Understand VPATs
  • Integrate VPAT information and Processes
    • What is a VPAT?
    • Evaluating VPATs
    • VPAT Resources
  • Help Suppliers Understand Accessibility
• Before You Buy: Evaluate Bids
  • Evaluate Bids for Accessibility
• Build Accessibility Obligations into Purchase Documents
  • Draft Accessibility into Contracts
• Focus on Accessibility Post-Purchase
  • Time of Delivery: Testing and Documenting Accessibility and Gaps
  • During the Contract: Bug Reports, Documenting Barriers, and Staying on the Roadmap
• Train and Educate for Accessible Procurement
• Tools for Internal Advocacy
• Sample Procurement Documents from Disability:IN Partners Part One: Integrating Accessibility Language
  • Accessibility Language in Supplier Codes of Conduct
  • Accessibility Language in Master Services Agreements
  • Other Documents Incorporating WCAG into the Procurement Process
• Sample Procurement Documents from Disability:IN Partners Part Two: Training and Vendor Information
  • Accessibility Resources to Share with Vendors
  • Questions to Ask Vendors During Procurement Process
  • Ideas for Internal Education about Accessibility
  • Vendor Accessibility Letter
  • Best Practices for Product Development Testing
  • Goals and Metrics
• Accessible Procurement Resources from Other Organizations
  • Other Accessible Procurement Resources

Post-Purchase What if there is an accessibility problem after purchase?

Focus on Accessibility Post-Purchase

On this page: Accessible procurement doesn’t end when the contract is signed. Learn how to make sure your delivered product meets contract accessibility requirements, and best practices to keep accessibility on track after the product is in use.

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Build Accessibility Obligations into Purchase Documents

On this page: The rubber hits the road in the accessibility language contained in your purchase documents. Learn best practices for drafting accessibility into your purchase contracts.

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