This toolkit is for technology purchasers who demand honest, detailed, and robust answers to accessibility inquiries. It is for purchasers who insist upon technology that works for all applicants, employees, and customers without unnecessary delay or unwarranted costs. And it is for purchasers who seek to avoid the legal and reputation risk inherent in buying technology that excludes a portion of the workforce, the marketplace, and the supply chain.
This toolkit is also for suppliers — technology sellers who want to meet customer needs for a diverse workforce and an inclusive customer base. It provides guidance for vendors to understand the type of detail expected by purchasers who are committed to diversity and inclusion. And it offers best practices for vendors who seek the advantages of being proactive and avoiding legal and reputational risk when it comes to digital inclusion.
For both suppliers and purchasers, this accessible procurement toolkit recognizes that in the 21st century, accessibility is not merely a feature of software and other technology. It can no longer be something tacked on at an added cost on a slower delivery schedule.
Instead, technology buyers and sellers must prioritize accessibility in line with requirements such as data security, privacy, and performance. Accessibility must be demonstrable and there must be a strategy in place for maintaining and improving accessibility post-purchase.
The content in this resource is designed to give organizations needed tools that will lead to the purchase of digital products with baked-in accessibility that is maintained throughout the product life cycle. It is for organizations that take accessibility seriously and consider accessibility an essential quality of technology purchases.