Etiquette

Independent Banker: How to Reach Customers with Disabilities

Some people living with disabilities eschew banking services because they feel financially underserved or physically barred. Through sensitive customer service, affordable products and ADA-compliant accessibility, community banks can make them feel welcomed and accommodated. Many people with disabilities don’t have any banking relationships, but that’s not because they don’t [...]

“Non-apparent disability” vs. “Hidden” or “Invisible disability” – which term is correct?

Many disabilities, such as mental illnesses, learning and attention issues, some physical illnesses, neurodiversity, and many other disabilities are not apparent. Below is some suggested guidance from Disability:IN in speaking about such disabilities: “Non-apparent disability”: This is the terminology Disability:IN uses and recommends. It implies the disability is just [...]

The Huffington Post: How to Teach Kids to Stop Staring at People Who Look Different Than Them

“One of parents’ biggest jobs is to teach their children etiquette. Not, like, the rules of fine dining (though kudos to any parents of young children who’ve mastered that). But the really big, foundational stuff. How do children show people respect as they move through their days and lives? [...]

Veteran Programs at 3M, McKesson, Qualcomm & the Walt Disney Company

Many of our partners have programs and initiatives that support veterans in the workplace. Explore a few companies that have implemented successful programs to help veterans and enhanced their inclusion efforts: Military & Veterans at 3M “Our Military Support Network provides active support and outreach to veterans and their [...]

The Comforts of Home: Marriott drives innovation with inclusion and accessibility

"But there is more to life than apps. Much of what the disabled need isn’t technology but compassion and common sense, according to a number of architects and consultants. And not every effort to accommodate the disabled has to be a big one. 'You can make a series [...]

Accessibility Spotlight – Hector Minto

The purpose of accessibility is to provide alternatives that allow people with disabilities to access the same information as individuals without disabilities. But employers should view accessibility as a productivity tool. Making accommodations for employees with disabilities is beneficial for the entire workforce. After all, research clearly shows businesses [...]

4 Ways to Improve Your Company’s Disability Inclusion Practices

Written by Ted Kennedy, Jr., Chad Jerdee, and Laurie Henneborn Earlier this year, the Wall Street Journal told the story of Nathan Mort, an employee of Gordon Food Service who tracks warranty claims and has a high-functioning form of autism. The article noted that the number of people with disabilities [...]

2019 “Best Places to Work for Disability Inclusion” Revealed

Washington, D.C., July 17, 2019 – Results from the 2019 Disability Equality Index (DEI) were unveiled by Ted Kennedy Jr., bone cancer survivor, amputee and Board Chair of the American Association of People with Disabilities (AAPD) recognizing top-scoring companies as “Best Places to Work for Disability Inclusion.” The record-breaking [...]

Leading Employers Collaborate to Launch Autism @ Work Playbook

EY, JP Morgan Chase & Co., Microsoft, and SAP release guide for HR professionals and organizations to create employment opportunities for individuals on the autism spectrum. Since its launch 15 months ago, the Autism @ Work Employer Roundtable has made significant progress to expand employment opportunities for individuals [...]

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