Etiquette

    Independent Banker: How to Reach Customers with Disabilities

    Some people living with disabilities eschew banking services because they feel financially underserved or physically barred. Through sensitive customer service, affordable products and ADA-compliant accessibility, community banks can make them feel welcomed and accommodated. Many people with disabilities don’t have any banking relationships, but that’s not because they don’t [...]

      The Huffington Post: How to Teach Kids to Stop Staring at People Who Look Different Than Them

      “One of parents’ biggest jobs is to teach their children etiquette. Not, like, the rules of fine dining (though kudos to any parents of young children who’ve mastered that). But the really big, foundational stuff. How do children show people respect as they move through their days and lives? [...]

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