Table of Contents

• Introduction
  • Quick Reference for Common Questions
  • Who is this Toolkit For?
  • How to Use this Toolkit
  • A Note on Language
  • We Value Your Feedback
• Get Started Part One: Policies
  • Develop an Accessible Procurement Policy for Workplace Tools
    • Why Policy Matters and How it Fits in with a Broader Accessibility Program
    • What Technology Should the Accessible Procurement Policy Apply To?
    • Recommended Elements of an Employee/Applicant Accessible Procurement Policy
    • Policy Exceptions
  • Update Standard Procurement Documents to Reflect Accessibility Commitment
• Getting Started Part Two: Tech Inventory
  • Conduct an Inventory of Third-Party Digital Workforce Tools
    • Collect Data
    • Categorize and Prioritize Digital Tools for Accessibility Remediation / Attention
• Getting Started Part Three: Understand Why Accessibility Matters
  • Involve Disability Employee Resource Groups in Technology Procurement Efforts
  • Understand Accessibility Needs from the User Perspective
• Build a Culture of Accessibility to Support Accessible Procurement
  • Educate and Communicate across Roles and Teams
  • Give Employees Learnings They Need
  • Support Champions and Become Part of the Local and Global Accessibility Community
  • Make Vendor Relations Part of Your Accessibility Culture
• Before You Buy: Define Requirements
  • Define Accessibility Legal Requirements and Standards
    • Laws and Regulations Impacting Accessibility
    • Standards Impacting Accessibility
  • Define Accessibility Requirements in Terms of People
• Before You Buy: Investigate Accessibility
  • Ask Questions … And More Questions About Product Accessibility and Vendor Commitment
    • Find Out Exactly What Features and Functions are or are not Accessible
    • Gather Information about Accessibility Testing and Verification
    • Follow-up When Technology is Not Fully Accessible
    • Explore Potential Suppliers’ Internal Accessibility Commitment
    • Schedule an Accessibility Demonstration
• Before You Buy: Understand VPATs
  • Integrate VPAT information and Processes
    • What is a VPAT?
    • Evaluating VPATs
    • VPAT Resources
  • Help Suppliers Understand Accessibility
• Before You Buy: Evaluate Bids
  • Evaluate Bids for Accessibility
• Build Accessibility Obligations into Purchase Documents
  • Draft Accessibility into Contracts
• Focus on Accessibility Post-Purchase
  • Time of Delivery: Testing and Documenting Accessibility and Gaps
  • During the Contract: Bug Reports, Documenting Barriers, and Staying on the Roadmap
• Train and Educate for Accessible Procurement
• Tools for Internal Advocacy
• Sample Procurement Documents from Disability:IN Partners Part One: Integrating Accessibility Language
  • Accessibility Language in Supplier Codes of Conduct
  • Accessibility Language in Master Services Agreements
  • Other Documents Incorporating WCAG into the Procurement Process
• Sample Procurement Documents from Disability:IN Partners Part Two: Training and Vendor Information
  • Accessibility Resources to Share with Vendors
  • Questions to Ask Vendors During Procurement Process
  • Ideas for Internal Education about Accessibility
  • Vendor Accessibility Letter
  • Best Practices for Product Development Testing
  • Goals and Metrics
• Accessible Procurement Resources from Other Organizations
  • Other Accessible Procurement Resources

Accessibility Culture I want to expand my organization's culture to include accessibility

Build a Culture of Accessibility to Support Accessible Procurement

On this page: A culture of accessibility supports accessible procurement. Learn strategies to build that culture in your organization.

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Getting Started Part Three: Understand Why Accessibility Matters

On this page: Involving people with disabilities is key to the success of an accessible procurement program. Learn how to engage Employee Resource Groups and other disabled employees.

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