Region: Americas

Disability Definition

Any person who, due to congenital or acquired reasons, has one or more deficiencies of a physical, mental, intellectual or sensory nature, whether permanent or temporary and which, when interacting with the barriers imposed by the social environment, may prevent their full and effective inclusion, on equal terms with others.


General Act on the Inclusion of Persons with Disabilities (2011). The Ministry of Labor and Social Welfare shall promote the right to work and employment of persons with disabilities in equal opportunities and equity, which gives them certainty in their personal, social and work development.

The law includes “Reasonable adjustments” – the necessary and appropriate modifications and adaptations that do not impose a disproportionate or undue burden, when required in a particular case, shall be understood to guarantee persons with disabilities the enjoyment or exercise, on equal terms with others, of all rights, human and fundamental freedoms.

Ratified UN Convention on the RIghts of Persons with Disabiltiies on 17 December 2007

Employer Legal Requirements

There is a “standard norm” (Norma Oficial Mexicana STPS) that establishes safety conditions that a workplace has to comply with in case it employs disabled persons. The standard norm defines “Employees with Disability” as those that for reason of birth or acquired thereafter, present one or more physical, mental, intellectual or sensorial deficiencies on a permanent or temporary basis.

Employers can ask for disability status information at Application stage, After offer and After employment commences — assuming employee has been given Mexican Law -compliant notice of the data collection but only if completion of the data field is optional. Greater security measures shall be implemented to protect this sensitive personal data.

Accessibility Requirements

No specific defintion of ICT accessibiltiy.

In December 2016, the Global Initiative for Inclusive ICTs (G3ict) and the Ministry of Public Administration, United Mexican States signed a Memorandum of Understanding (MoU) intended to support the country’s digital transformation initiatives and promote the increased accessibility of Information Communication and Telecommunications (ICT) technologies in Mexico

Cultural Norms

Transitioning from an institutional culture to developing accessible infrastracture and beginning pathways to inclusion.

Business Practices/Examples

Additional content coming soon.


7.5% of the population is disabled

47.2% of the disabled population is employed compared to 60.1 percent of the total population

In spite of this progress, implementation and enforcement of the laws remains slow and inconsistent. Challenges include changes in administration, a lack of consistency and unity among advocacy groups and other stakeholders, and the political structure, which provides full autonomy to all 31 states and Federal District to create their own laws and regulations. This has resulted in a lack of harmonization between state laws, the national LGPID, and the CRPD.

Supplier Diversity

Certification is in place for women-owned business enterprises (WeConnect).

Certification is in place for LGBT-owned enterprises (NGLCC Network: Federación Mexicana de Empresarios LGBT (FME-LGBT))

Identified for expansion phase of the Out and Equal Global Network

Talent Sourcing Resources

Movimiento Asociativo Jalicience pro Personas con Discapacidad (MADIJAL) In Jalisco, an inter-institutional agreement was reached so that the Jalisco Secretary of Health, the Ministry of Labor and Social Welfare and the System for the Integral Development of the Family (DIF Jalisco) support the creation of an “Integral Model of Labor Linkage for Persons with Disabilities from Jalisco. helps companies to hire talent with disabilities. helps people with disabilities find jobs in order to have a fair opportunity to support themselves and their families just like any other person. They operate in Argentina, Chile, Peru, Paraguay, Colombia, and Mexico.

CONADIS is a good resource to review lasting outcomes of the “National Work and Employment Program for People with Disabilities 2014-2018,” the first special program aimed at the labor inclusion of the people with some type of disability

Additional Resources

Independent Living Mexico – Vida Independiente Mexico is an association dedicated to socially and occupationally integrating people with motor disabilities, through physical, psychological rehabilitation, wheelchair management, philosophy of Life, among others; achieving a true interaction of people in wheelchairs and people standing. They have Business Links, uncertain of the level of talent sourcing vs corporate social responsibility model.

The Latin American Network of Non-Governmental Organizations of Persons With Disabilities and their Families (RIADIS) is a network formed by organizations of persons with disabilities from 19 countries in Latin America and the Caribbean. Formed in 2002, RIADIS represents national DPOs as well as several NGOs acting as technical collaborators.


Alianza Éntrale – is a digital platform that promotes labor inclusion by linking companies and civil society organizations that provide services for the implementation of inclusion programs and people with disabilities

Universidad Anáhuac – Promotes open positions, submitted by companies, to those who are a part of their program for students with disabilities

Unidos – Supporting people with disabilities and evolved towards the goal of educating people without disabilities to achieve basic values ​​of sensitivity and empathy through their approach and interaction

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