The American Management Association’s AMA Quarterly: How executives can more effectively include people with disabilities

Leaders have an opportunity to do more to be inclusive of people with disabilities–their employees, customers, and the public.

By Jill HoughtonConvincing leaders usually starts with the business case. The good news is there’s a strong one. When Disability:IN, a global organization driving disability inclusion in business, co-created the Disability Index with the American Association of People with Disabilities in 2014, we saw it as a benchmarking tool for our corporate partners to see how they stacked up against their peers. Over the years, the Index has become the world’s most comprehensive tool for companies looking to strengthen their disability inclusion journeys. Accenture, one of our partners, used Index survey data to show that companies that are champions of disability inclusion earn as much as 28% higher revenue, double their net incomes, and post 30% higher profit margins.

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The American Management Association (AMA) is a world leader in professional development. It's an international, nonprofit, membership-based association that provides a broad range of management development and educational services to individuals and organizations. AMA Quarterly is the AMA’s print quarterly member journal. It's the AMA’s flagship publication and goes out to all 20,000 AMA senior executive members in the U.S. and around the world.