Partner Spotlight: Edward Jones

Partner Spotlight: Edward Jones – Making Accessibility Personal and Purposeful

One big thing: At Edward Jones, our purpose is clear: we partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. This
commitment is deeply reflected in our approach to disability inclusion and accessibility.

Go deeper: We believe that accessibility is not just a compliance requirement – it aligns with our firm’s purpose. Our mission is to lead collaborative efforts across the firm that weave disability inclusion and accessibility into our processes, technology, and culture. Our vision is a workplace and client experience where people with disabilities feel welcomed, valued, and empowered to fully achieve their career and financial goals.

Guiding Principles That Shape Our Strategy

Edward Jones’ accessibility strategy is built on six pillars:

• Client Experience: Ensuring clients with disabilities receive the full wealth management experience.
• Accessibility Enablement: Creating accessible facilities, digital platforms and services.
• Colleague Experience: Attracting and supporting talent through inclusive employment practices.
• Policy & Governance: Establishing guardrails for accessible experiences.
• Community Impact: Engaging in activities that benefit the disability community.
• Leadership: Advancing disability inclusion across the industry.

These principles are more than words – they guide our actions, from hosting engaging events like Global Accessibility Awareness Day, to centralizing resources and fostering community through our Disability Business Resource Group.

A Personal Commitment to Inclusion

“Disability inclusion is deeply personal to me. I was raised by disabled parents and am now the proud parent of neurodiverse children. This work isn’t just professional – it's a reflection of my life, my values and my hope for a more inclusive future.” — Monica M. Reha, Director of Accessibility, Edward Jones

The bottom line: At Edward Jones, we know that inclusion starts with understanding – and accessibility starts with action. We’re proud to be a Disability:IN partner and remain committed to building a firm where everyone can meet their financial goals.