The Section 503 Compliance Checklist Appendix

This document serves as an appendix to the Disability:IN Section 503 Checklist. It is for general informational purposes only and does not constitute legal advice and should not be relied upon as such. For more insights and guidance on these topics, join Disability:IN’s Inclusion Works.

Checklist for Digital Accessibility

1. Ensure all digital products are accessible and usable by individuals with disabilities. This includes websites, apps, products, services, experiences, training, presentations, documents, etc. This can be achieved through a combination of:

• Adopting the most recent and relevant industry guidelines and best practices, for example, W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. https://www.w3.org/TR/WCAG21/
• Providing documentation of successful user acceptance testing by users with disabilities with and without assistive technology. https://www.w3.org/TR/maturity-model/

2. Identify an internal or external digital accessibility expert(s) for your company who can resolve accessibility and compatibility issues necessary for employees with disabilities to use internally facing digital products. This includes any party that your company interfaces with as part of your business.

• For example, you have an employee resource center or IT help desk for employees with disabilities. Any type of centralized communications/support center is acceptable.

3. Your company has support people/teams with processes in place to handle requests for accessible formats. This should include communications with either external and/or internal sources that your business engages.

• For example, if a client, customer, or employee needs large print or Braille materials, or captioning on a video clip, ensure there is a process in place to handle such requests.

4. Before purchasing digital products, your procurement team requires vendors to complete a vendor accessibility questionnaire. Disability:IN has created the Procure Access Questionnaire. By working with these questions, you join a global business community committed to buying and selling accessible products and services
that employees, customers, and the public with disabilities can use: https://disabilityin.org/resource/accessible-procurement-questions/

‍